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For (the) Malays to understand the non-Malay situation and vice-versa and for each other to communicate their ideas to their respective community, the media has a critical role to play. It is perhaps the only channel through which a balanced perspective on our ethnic problems and their solutions can grow and develop. One hopes that the media realizes how important its role is in promoting inter-ethnic understanding.
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– Dr Chandra Muzaffar (A Plea for Empathy)